Shipping Policy

Last updated: 27 August 2026

At PEDQ Peptides, we aim to process and dispatch orders as quickly as possible while ensuring your products are securely packaged.

1. Processing & Dispatch

Orders are normally processed and dispatched within 1–2 working days after payment has been successfully received.

Orders placed on weekends or UK public holidays will be processed on the next working day.

2. Delivery Times

We use postal delivery services for orders within the UK.

Standard delivery: 2–5 working days

Please note that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to postal services, adverse weather, public holidays or circumstances outside our control.

3. Delivery Address

Customers are responsible for providing the correct and complete delivery address when placing an order.

PEDQ Peptides cannot be held responsible for delays or failed deliveries resulting from an incorrect or incomplete address supplied by the customer.

4. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so that we can investigate the delivery.

Where appropriate, we may ask you to provide your order number and delivery details.

5. Damaged Parcels

If your parcel arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and product.

We will investigate the matter and, where appropriate, arrange a replacement or refund in accordance with our Returns & Refund Policy.

6. Order Tracking

Where a tracked delivery service is used, tracking information will be provided to the customer where available.

Please ensure that any tracking notifications are checked before contacting us regarding delivery.

7. Contact

For any questions regarding your order or delivery, please contact PEDQ Peptides through the contact details provided on our website.

PEDQ Peptides
Website: pedq.co.uk